Natural Gas Lines

Wes and Quinn did an excellent job today replacing our old gas hot water heater. I came down to the laundry room this morning and the water heater was leaking water at a pretty good pace. I called in for service and those guys were here promptly. They even got a little help up the basement stairs with the old 75 gallon one from one of the owners! You guys have always done great work for us especially today! Thank you, Scott

Wes was polite and cheerful. He explained exactly what he was going to do and at the end of the project (new water heater)reviewed what he had done, explained operation and warranty. He is one of the top technicians I have had do work at our home

Had all my sewer lines in my tiny crawl space replaced. Mason and AJ did an amazing job. Even fixed my leaky bathroom sink. Your price was a third of another quote so I’m extremely happy. Mason even came right back when I call to say my sink wasn’t draining right. I will definitely use again and suggest to everyone

We had a water softener installed (wish we had done so years ago!) along with a new electric tank water heater to replace the old water heater where significant sediment had built up and the anode rod had seized. David was great to work with through the process. I originally was looking at getting a tankless water heater, and I appreciated his close attention to detail and climbing up into the attic to inspect/validate gas line size and such. When I changed my mind a couple times before install day, David, Brandii, and team were very patient working through everything with me. He and AJ were out this morning to complete the job, and it went very smoothly!

We requested a whole house plumbing inspection from L D Smith Plumbing. We were concerned we may have a leak. Mason Cooley was our plumber. He looked at showers, soaker tubs, 9 sinks, water heater, and washer hookup. He turned on every water source, got into cabinets to check drains for leaks, and photographed everything. To be completely thorough, he inspected 3 exterior spigots and made a long 150 foot crawl to check 2 sump pumps in the crawl space. He was knowledgeable and very personable. For the most part all fixtures, lines and drains were good. He did detect one area needing attention but did not try to "sell" us anything. We will likely be moving forward with repairs as he had noted. We have used L D Smith several times and are always satisfied.

I had LD Smith come to my house for a 2nd opinion on a plumbing problem, and I am OVER THE MOON thrilled! Mason Cooley is a saint! He figured out the problems I was having quickly. He literally saved me THOUSANDS of dollars - THOUSANDS!! To say I am happy is an understatement of epic proportions! I HIGHLY RECOMMEND THEM! Brandi was the first person I talked to and she was a peach too! What an extraordinary local company! I could not be happier! 😃

L.D. Smith provided an excellent experience from start to finish, from booking to confirmation to completing the work. The plumbers they sent were friendly, professional, and very informative throughout the service call. They took the time to explain what they had done and answered all my questions before leaving. I also appreciated how they made sure everything was cleaned up when the job was finished. Their quality workmanship and customer service really stood out. I highly recommend L.D. Smith for both small plumbing repairs and larger plumbing projects.

David was very prompt to respond to a leak in the copper piping leading from our water heater; he did a great job of explaining the issue and summarizing the repairs afterwards. He was great about partnering with our Home Warranty company who was reimbursing us for the work. Very happy to have received a quick and friendly service.

Our gas hot water heater stopped working last Sunday and we have been dealing with our home warranty company without success Our hot water heater was still under warranty and I called LD Smith 3 days later about replacing our water heater under the factory warranty. Mason and AJ came out the next day gave us an estimate for the installation and we were back online in just a few hours. They even used another employee to pick up and deliver the new hot water heater, so they could keep working to remove the old one Great experience. We've used them before and we will use them again.

LD Smith replaced our clay tile sewer line via pipe burst in Jan 2026. This is a high-functioning team. Great service, communication, and very competitive pricing. Sewer Line Assessment Joe conducted a thorough assessment of our sewage system, showed genuine curiosity in understanding some peculiarities (which no plumber had done before), and even got in both crawlspaces with me to answer some of my questions. In addition, he was knowledgeable (from my viewpoint), and straightforward. Fielded my follow-up calls, questions, and requests with patience and detail. Great start. Estimate No pushing, no BS. The estimate came in far more reasonable compared to the other local competitors. I was shocked. Sewer Line Replacement A 3-person team (Trevor, Mark, and Russell) conducted the work. All were on-time, communicative, courteous, and professional. I appreciated Trevor on his own initiative called out the utilities again to verify their path was clear. No issues to date with the new line.