LD Smith replaced our clay tile sewer line via pipe burst in Jan 2026.
This is a high-functioning team. Great service, communication, and very competitive pricing.
Sewer Line Assessment
Joe conducted a thorough assessment of our sewage system, showed genuine curiosity in understanding some peculiarities (which no plumber had done before), and even got in both crawlspaces with me to answer some of my questions. In addition, he was knowledgeable (from my viewpoint), and straightforward. Fielded my follow-up calls, questions, and requests with patience and detail. Great start.
Estimate
No pushing, no BS. The estimate came in far more reasonable compared to the other local competitors. I was shocked.
Sewer Line Replacement
A 3-person team (Trevor, Mark, and Russell) conducted the work. All were on-time, communicative, courteous, and professional. I appreciated Trevor on his own initiative called out the utilities again to verify their path was clear.
No issues to date with the new line.