WATCH: Hard water solutions

Hard water is practically inevitable when you live in Indianapolis. Lance Smith, owner of L.D. Smith Plumbing, visited Indy Now in Indianapolis with Phil, one of our plumbers, to discuss the best solutions to treat water in your home. Watch the full video here.

Deal alert! Save $150 off a water treatment solution from L.D. Smith Plumbing. Request an appointment or call us at 317.927.7186.

Home buying? Consider a plumbing inspection

When buying a home, we often consider location, style, and yard size, but what about plumbing? The last thing any homeowner wants is to purchase a home and find out later that thousands of dollars in repairs are needed to fix plumbing issues. This is especially important when shopping for an older home. Having a licensed plumber inspect the home prior to purchase could help with decision-making if you are struggling between multiple choices and empower you in negotiations as you finalize an offer.

Lance Smith, owner of L.D. Smith Plumbing, explains more about the value of a plumbing inspection before signing on the dotted line to buy a new home.

Are you looking to buy a new home in Indianapolis? Request an appointment with L.D. Smith Plumbing to inspect plumbing in your potential new home

WATCH: Solutions for a clogged drain

Most homeowners will experience a clogged drain. There's just no way around it. Some simple fixes could address the issue. Often a licensed plumber is needed for a permanent solution. Lance Smith, owner of L.D. Smith Plumbing, explained some of the reasons why drains get clogged during a recent visit to Life.Style.Live! He also detailed how plumbers attack the problem. Watch here.

Call us today to request an appointment to clear your main drain for $83. Guaranteed to work or it's free.

WATCH: Signs you need a drain clearing

Do you hear gurgling sounds coming from your drain, or experience water moving slowly out of your shower or bathtub? These are signs of a drain issue that needs immediate attention. Lance Smith, owner of L.D. Smith Plumbing, visited Indy Now Live to discuss what the issue could be and how to fix it. Watch the video here.

For $83, our plumbing heroes will clear your main drain line to get water moving properly again – or it’s FREE. Request an appointment or call our team for more details - 317.927.7186

WATCH: Going tankless...Here's what you need to know

Tankless water heaters are growing in popularity with homeowners. According to Coherent Market Insights, the global tankless water heater market is estimated to experience a 5.7 percent growth rate by 2027.

Unlike a storage-tank water heater, going tankless can be a smart choice for your home and wallet. Water heater usage is the second largest expense for your home, so research is critical to finding the best solution for the needs of your home and family. Here are a few facts about tankless water heaters to make your decision easier.

WATCH: Lance, owner of L.D. Smith Plumbing, and TJ, sales supervisor, share tips on Life.Style.Live! on WISH-TV.


A tankless water heater carries a bigger price tag than storage but pays for itself over time in energy efficiency, maintenance, and durability. Purchasing a tankless water heater can earn you a tax deduction or a rebate from your utility company. Moreover, tankless water heaters can last up to 20 years compared to 7-10 for storage which saves you money long-term for a replacement.

Hot water on demand

This is the best reason for many homeowners to say yes to going tankless. Endless hot water is ready when you want it. Storage water tanks keep gallons of hot water ready for whenever you need it but can run out. That can be challenging when your home has guests for the holidays or if everyone in the house decides to take a long bath on the same day. When the tank is empty, the last one in the shower or bath will have to wait for the water to warm up again or deal with cold water.

You don’t have to wait for hot water with a tankless. It heats instantly and gives you hot water for as long as you need it. No cold water surprises in the shower.


Once a plumber installs your tankless water heater, very little maintenance is required, as long as good water quality is maintained. Because it is tankless, it minimizes common risks related to storage water heaters such as leaks and sediment buildup. This generation of tankless water heaters includes wi-fi technology to adjust temperature away from home.

Tankless FAQ

Who should consider a tankless water heater?

A tankless water heater is for those who desire endless hot water, have space concerns, or want a more efficient product.

Do I need a gas or electric line to install a tankless water heater?

Tankless water heaters work with electric, natural gas, or propane.

What brand does L.D. Smith Plumbing recommend?

We are a proud supplier of Navien tankless water heaters. Recognized for its sophisticated engineering and robust design, Navien is one of the fastest-growing companies in the home comfort sector and a leader in providing condensing tankless water heaters.

Is a consultation needed prior to installation?

We highly recommend a consultation to inspect the location of your current water heater and help you determine if a tankless water heater is the best solution for your home.

Will my older home accommodate a tankless water heater?

Tankless water heaters work well in most homes – old and new. Again, we highly recommend a consultation with a member of our team to confirm if a tankless water heater is the best solution for your home.

Need a new water heater? Contact the experts at L.D. Smith Plumbing for a consultation or replacement.

Winter plumbing tips for your home

Winter is here. As temperatures dip, the greater the possibility for frozen pipes. Lance recently appeared on Life.Style.Live! to share tips to keep your home protected.

See Lance's entire interview here.

When outside temperatures hit below 20 degrees, pipes become vulnerable to freezing. Left unprotected, pipes can burst as they thaw and cause significant damage to your property such as flooding. Lance's tips are:

1. Insulate your pipes

Exposed pipes in basements, crawl spaces and attics are susceptible to freezing if there’s no heat source in those areas. Items to use are pipe insulation and to make sure that area has a heat source.  It’s also a good idea to check these pipes periodically to ensure pipes are still covered. 

2. Seal cracks

Seal cracks near pipes where there are openings to allow cold air can also reduce the possibility of freezing pipes. Most of these openings can be found near dryer vents and electrical wiring, and crawl space vents.  Caulk or insulation works to seal these openings, as well as expandable spray foam.

3. Let faucets drip

When freezing temperatures are expected, turn on your water faucet to a drip. Constantly keeping a small flow in the line will greatly reduce the chances of the line freezing.

4. IMPORTANT: Know the location of your water shutoff.

If pipes are frozen, you want to know the location of your main shutoff to turn the water off right away.  Also, I would recommend turning off the main shutoff when away from the home for long periods of time.

Winter in Indianapolis can be unpredictable. The experts at L.D. Smith Plumbing are available 24/7 for everyday plumbing problems including frozen pipes. Request an appointment for your plumbing repair.

Ten great years because of YOU

To all my loyal customers:

Ten years has come so fast.  I can’t believe it was just yesterday that I was in a tiny, one-car garage near Butler University, not knowing how I was going to make my mortgage payment the next month.  I started on this journey probably a little sooner than I should have but felt a change was needed in the industry and simply couldn’t wait any longer.

 Many of you have been with me from the beginning despite our small size and relatively unknown name in the Indianapolis area. From the very beginning, you trusted us with the large "dirty” jobs and remain loyal customers today.  For my newer customers, I am so grateful to you as well for giving us a chance, and I don’t think you will be disappointed that you did.  I look forward to still having you and thanking you 10 years from now.

 As this journey is only about halfway there in my overall vision, thank you, again, from the bottom of my heart, for choosing L.D. Smith Plumbing to handle your plumbing needs. Thank you for trusting us to provide quality service at a fair price without the gimmicks.  Your support has enabled both myself and my employees to achieve our goals and the company to continue to grow into a wonderful workplace.  Without you….NONE of this would be possible.


Sump Pumps...How do they work?

Lance, owner of L.D. Smith Plumbing, explains how sewer and basement sump pumps work and a few reasons why they STOP working. Watch the video here

Is it time to replace your water heater? Here's how to know for sure.

(Up to $300 Off!)

Wondering if you need a new water heater? That answer can be tricky. With water heaters, sometimes that sign comes with a leak and noise, or it simply stops working. Here are a few red flags that should signal when it’s time to replace your water heater:


A typical life span of a water heater is 8-12 years. If your water heater is at or near that age, start preparing for a new one. Unsure about the age is of your water heater? Find the serial number on the manufacturing label on your water heater and go to the manufacturer’s website to determine the age. A plumber can help you determine the age as well. 


If there’s a leak or break in your water heater, moisture will be noticeable around its exterior. It’s definitely time to call a plumber to take a look and determine the source of the leak and if it can be repaired. 

No hot water

This is a big red flag there might be a problem with your aging water heater. Typically, sediment has set in and is blocking the flow of hot water. Sediment can cause hot water to run out sooner and the tank to become highly inefficient and even cause pressure issues.


A buildup of sediment will cause rumbling in the tank and, possibly, premature failure.

Our plumbing experts are happy to check out your aging water heater to determine if it can be repaired or needs to be replaced. Learn more about our water heater installation services here.

An important plumbing tip to protect your home

One of the most overlooked steps in protecting your home is turning off your main water shut-off valve. It’s important to turn off this valve any time you are on vacation or away from home for an extended period of time. This step could save you thousands of dollars in property damage if there’s an unexpected leak in supply lines. 

Here’s a great article from The Spruce about finding the location of your water shut-off valve. 

If you need further assistance to locate your water shut-off valve, please contact L.D. Smith Plumbing at 317.927.7186. As a subscriber to our Plumbing Protection Plan, our plumbers check the water main shut-off valve during annual maintenance checks.